网商企业结算户如何操作错账反馈
<link href="https://a.alipayobjects.com/kbase-static/2.4.7/pc.css" rel="stylesheet" charset="utf-8"><div class="csp-ck-article"><p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei"">1、登录企业网银，进入【账户信息】，点击【电子对账】，对产生疑问的账单点击【错账反馈】 <br></span></span></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: 'microsoft yahei'"><img src="//my-knowledge.alicdn.com/pic201603231643344ecf050e-c024-4a25-94c9-d8ca81a6fea2.png" class="fccsmng-picture-tag" data-id="1254" alt="" style="width:600px;border:1px solid"></span></span></span> </p>
<p><span style="font-size: 14px"><span style="line-height: 1.5; font-family: 'microsoft yahei'; color: rgb(0, 0, 0)">2、</span><span style="line-height: 1.5; font-family: 'microsoft yahei'; color: rgb(0, 0, 0)">若只对月末余额有疑议，可点击【余额反馈】，若对账单明细有疑议，可勾选有疑议的记录，点击【下一步】</span><br></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5"><img src="//my-knowledge.alicdn.com/pic20160323164349afcb8932-f9a9-4820-b83b-05918dd7865f.png" class="fccsmng-picture-tag" data-id="1255" alt="" style="width:600px;border:1px solid"><br></span></span></span><span style="font-family: 'microsoft yahei'; color: rgb(0, 0, 0); line-height: 1.5">3、</span><span style="font-family: 'microsoft yahei'; color: rgb(0, 0, 0); line-height: 1.5">用户输入反馈意见。确认无误后，点击【提交】</span></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5"><img src="//my-knowledge.alicdn.com/pic201603231644058fa9b7a7-4119-4c38-a26e-9dbaca90d915.png" class="fccsmng-picture-tag" data-id="1256" alt="" style="width:600px;border:1px solid"><br></span></span></span><span style="line-height: 1.5; font-family: 'microsoft yahei'; color: rgb(0, 0, 0)">4、页面显示录入的反馈意见信息</span></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5"><img src="//my-knowledge.alicdn.com/pic201603231644163a0cae93-5879-435e-a89f-cba928f5feb3.png" class="fccsmng-picture-tag" data-id="1257" alt="" style="width:600px;border:1px solid"><br></span></span></span></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5">5、</span><span style="line-height: 1.5"> 确认提交后，通过短信校验</span><br></span></span></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5"><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent; line-height: 19.0909px">（</span><span style="color: rgb(255, 0, 0)"><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent"><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent"><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent; line-height: 19.0909px"><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent; font-weight: 700">注：</span></span></span></span></span><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent; line-height: 19.0909px">若用户通过网商盾登录，则无需短信验证，提交确认后输入盾密码，验证通过后在网商盾上确认）</span></span><br></span></span></span> </p>
<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5"><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent; line-height: 19.0909px"><img src="//my-knowledge.alicdn.com/pic2016032316442709776fb5-f78e-4e5c-ba76-e685f0cff2ce.png" class="fccsmng-picture-tag" data-id="1258" alt="" style="width:600px;border:1px solid"></span></span></span></span><br></span> </p>
<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5"><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent; line-height: 19.0909px"></span></span></span></span><span style="line-height: 1.5; font-family: 'microsoft yahei'; color: rgb(0, 0, 0)">6、等待银行人员审核</span><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5"><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent; line-height: 19.0909px"><br></span></span></span></span></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5"><img src="//my-knowledge.alicdn.com/pic201603231644391d33d851-a3e5-4b45-9bcc-d253ee759a73.png" class="fccsmng-picture-tag" data-id="1259" alt="" style="width:600px;border:1px solid"><br></span></span></span><span style="font-family: 'microsoft yahei'; color: rgb(0, 0, 0); line-height: 1.5">7、点击【查看审核进度】，</span><span style="font-family: 'microsoft yahei'; color: rgb(0, 0, 0); line-height: 1.5">查询反馈处理进度</span></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5"><img src="//my-knowledge.alicdn.com/pic2016032316444932f8db7e-ca14-4591-9018-1f45debf557f.png" class="fccsmng-picture-tag" data-id="1260" alt="" style="width:600px;border:1px solid"><br></span></span></span></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5">8、</span><span style="line-height: 1.5">点击【查看审核结果】，查看审核结果</span><br></span></span></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5"><img src="//my-knowledge.alicdn.com/pic2016032316450790b67c1e-c643-4bc5-a1aa-8bc9eac6bfd9.png" class="fccsmng-picture-tag" data-id="1261" alt="" style="width:600px;border:1px solid"><br></span></span></span></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5">9、可点击【查看明细】，查看账单明细</span></span></span></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5"><img src="//my-knowledge.alicdn.com/pic201603231645185ccca228-eab0-4781-aad6-d17709cbd204.png" class="fccsmng-picture-tag" data-id="1262" alt="" style="width:600px;border:1px solid"><br></span></span></span></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5">10、反馈成功，在查看明细页面可再次点击【对账确认】确认</span></span></span></span> </p>
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<p><span style="font-size: 14px"><span style="color: rgb(0, 0, 0)"><span style="font-family: "microsoft yahei""><span style="line-height: 1.5"><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent; line-height: 19.0909px">（</span><span style="color: rgb(255, 0, 0)"><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent"><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent"><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent; line-height: 19.0909px"><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent; font-weight: 700">注：</span></span></span></span></span><span style="box-sizing: border-box; -webkit-tap-highlight-color: transparent; line-height: 19.0909px">若用户通过网商盾登录，则无需短信验证，提交确认后输入盾密码，验证通过后在网商盾上确认）</span></span></span></span></span> </p>
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<p><span style="font-size: 14px"><img src="//my-knowledge.alicdn.com/pic2016032316452913eea55f-1c6b-4d7f-8a0a-31ed8b1d9fde.png" class="fccsmng-picture-tag" data-id="1263" alt="" style="width:600px;border:1px solid"><br></span> </p></div>
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